Attention:
- This is not a "red worm mix." You will receive red wigglers spp. esienia and not indian blue worms.
Bulk Worm Orders – Live Arrival Guarantee Terms
All bulk worm orders are shipped “Hold for Pickup” at your local post office to protect the health of live animals during transit.
By placing a bulk order, you agree to the following conditions:
1. Required Pickup Window
Orders must be picked up within 4 hours of arrival at the post office.
2. No Porch Delivery
Bulk orders are not eligible for delivery to your address and must not be left unattended. This policy is in place to prevent loss due to heat, cold, or delays.
3. Live Arrival Guarantee (DOA Claims)
To qualify for a replacement due to Dead on Arrival (DOA):
- You must contact us within 2 hours of picking up your order
- You must provide clear photo or video evidence at the time of notification
- Proof must show the condition of the worms in the original packaging
4. Failure to Comply
Failure to meet any of the above conditions will result in the Live Arrival Guarantee being void, and no replacement or refund will be issued.
5. Customer Responsibility
Once the package is marked “available for pickup,” the customer assumes responsibility for timely retrieval and proper handling.
Disclaimer: Our worms are classified and described as Eisenia fetida or Eisenia andrei based on our breeding lines, supplier records, historical stock separation, and observed performance characteristics consistent with each species.
Due to the extremely close genetic relationship between Eisenia fetida and Eisenia andrei, and the existence of overlapping traits, cryptic lineages, and documented hybridization in scientific research, species-level identification cannot be guaranteed with absolute certainty without laboratory genetic sequencing of individual specimens.
Routine DNA testing of commercial worm harvests is not practical, and no species classification provided by our operation should be interpreted as a genetic guarantee.
Accordingly, species designations are provided in good faith and represent our best professional judgment, but are not guaranteed for legal, scientific, or regulatory purposes. All worms sold are intended for composting, soil health, and vermiculture use and are collectively considered red wiggler composting worms (Eisenia spp.).