At Memes Worms, we understand that you're counting on your worms to arrive alive, healthy, and ready to get to work!

We take great care in packaging and shipping every order. Because live worms are sensitive to temperatures, transit times, and handling, we offer customers the option to purchase a Live Delivery Guarantee at checkout.

Please review our shipping options and guarantee requirements before placing your order.

When We Ship

We normally ship live worms on Mondays using UPS Ground or USPS Priority Mail, depending on your location and weather conditions.

• Orders should be placed by Friday at 7 PM Eastern Time to be considered for the following Monday's shipment.
• Shipping may be delayed because of extreme temperatures, severe weather, holidays, or other conditions that could endanger the worms.
• Standard shipping generally takes 3–5 business days, depending on the destination and carrier.
• Overnight shipping provides expedited transit after the order has been shipped. It does not mean the order will ship on the day it is placed.

All delivery estimates are provided by the carrier and are not guaranteed by Memes Worms.

Free Shipping on Orders Over $50

Memes Worms offers free standard shipping on qualifying orders over $50.

Free shipping does not include the Live Delivery Guarantee.

Customers who qualify for free shipping may choose to purchase additional Live Delivery Guarantee protection when available at checkout.

Shipping charges may vary depending on the number of packages required to fulfill an order.

For example, when two separate 1/2-pound packages are purchased, shipping charges may apply to each package. This can result in double the shipping cost compared with a single package.

The final shipping charges and available options will be displayed at checkout.

Shipping Options

Option 1: Normal Shipping Without Live Delivery Guarantee

This is our standard, economical shipping option.

Every order receives the same careful packaging and handling. However, this option does not include a Live Delivery Guarantee.

By selecting this option, customers accept the risks associated with shipping live worms, including mortality during transit, weather exposure, and carrier delays.

Dead-on-arrival claims are not eligible for replacement or refund under this option.

Option 2: Shipping + Live Delivery Guarantee

Customers may purchase our optional Live Delivery Guarantee at checkout.

This protection covers eligible dead-on-arrival worm shipments, subject to the requirements below.

To qualify:

• You must report dead worms within 2 hours of the carrier's recorded delivery time.
• Clear photographs of the worms and packaging must be provided.
• Worms must be retrieved promptly upon delivery.
• Packages must not be left  on porches, in mailboxes, in direct sunlight, or in extreme temperatures.
• Claims resulting from carrier delays, missed deliveries, or other carrier-related problems are excluded.

Our Live Delivery Guarantee provides replacement worms only. We do not issue refunds for dead worms. Customers are responsible for paying the shipping charges for approved replacements.

Option 3: Overnight Shipping + Live Delivery Guarantee

This option provides expedited shipping along with our Live Delivery Guarantee.

Overnight shipping generally provides next-business-day delivery after the package has been shipped, subject to carrier service availability.

The Live Delivery Guarantee follows the same requirements and exclusions listed above.

Overnight shipping does not guarantee delivery when a carrier experiences delays, weather disruptions, or other service interruptions.

Our Live Delivery Guarantee provides replacement worms only. We do not issue refunds for dead worms. Customers are responsible for paying the shipping charges for approved replacements.

What Our Live Delivery Guarantee Does Not Cover

The Live Delivery Guarantee does not cover:

• Orders shipped without the optional Live Delivery Guarantee.
• Claims submitted more than 2 hours after recorded delivery.
• Claims without the required photographs.
• Worms left on the porch or mail box by carrier. It must be handed to you.
• Damage or mortality caused by extreme temperatures after delivery.
• Carrier delays, lost packages, missed deliveries, or delivery exceptions.
• Bulk orders or farm pickup orders.
• Original or replacement shipping charges.

How Replacement Claims Work

If you purchased the Live Delivery Guarantee and believe your worms arrived dead, contact Memes Worms within 2 hours of delivery.

Include your order number, photographs of the worms, and photographs of the packaging.

We will review your claim to determine whether it qualifies under the Live Delivery Guarantee.

For approved claims:

• We replace the eligible dead worms at no additional charge for the worms themselves.
• We do not issue refunds or store credits for dead worms. Replacement is the only remedy offered under our Live Delivery Guarantee.
• Customers must pay all shipping charges for replacement worms, even if their original order qualifies for free shipping.
• Original shipping charges are non-refundable.
• Replacement shipments are scheduled when weather and inventory conditions permit.

Weather-Related Shipping Holds

We monitor weather conditions and may postpone shipments when temperatures are unsafe for live worms.

Our goal is always to ship during the safest available delivery window.

Bulk Orders and Farm Pickup

Bulk orders are excluded from the Live Delivery Guarantee.

Customers picking up worms at our farm must inspect their orders before leaving. Once an order leaves our facility, it is no longer eligible for a live delivery claim.

Our Commitment to You

At Memes Worms, we take pride in raising and shipping healthy, quality composting worms.

Whether you select standard shipping or purchase additional protection, every order receives the same attention and care.

Thank you for supporting Memes Worms and helping us grow!