Product Condition Assurance & Delivery Policy

At Meme’s Worms, we take pride in ensuring every order arrives in excellent condition. Our products are carefully packaged and shipped to maintain freshness, effectiveness, and overall quality during delivery.

Damaged in Transit

If any product arrives damaged, please report it within 2 hours of delivery by contacting us directly at ✉️ hello@memesworms.com. Include clear photos of the product and packaging for review.

Product Quality Guarantee

We stand behind the quality of our composting materials and packaging. Every order is prepared under controlled conditions to preserve product integrity during transit and delivery.

Delivery Care Tips

To ensure the best condition upon arrival, please make sure someone is available to receive the package. If you anticipate extreme weather, you can request a 'Hold at Post Office' to keep your order safe. Avoid leaving your packages outdoors or in direct sunlight for extended periods.

Shipping Conditions

Product condition cannot be guaranteed if packages are left unattended outdoors, in vehicles, or in extreme temperatures. We recommend retrieving your package as soon as possible after it’s delivered.

Carrier Instructions

You may inform your mail carrier that your package contains temperature-sensitive composting materials. This helps ensure prompt and careful handling during delivery.

Product Issue or Support

If your package arrives damaged, incomplete, or compromised, please contact our support team immediately. We’ll review your case and provide a replacement or refund where appropriate.